Privacy Policy

1. Introduction

FlyEasy respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains what information may be collected when you use FlyEasy, why it is collected, how it may be used, and which third-party services may process information when you interact with our website.

2. Information We Collect

The information collected depends on how you use FlyEasy.

Information you provide

When you use our Contact page, you may provide information such as your:

• Name
• Email address
• Message subject
• Message content

Website and usage information

Our website and service providers may automatically process technical information such as browser type, device information, pages visited, referral information, approximate geographic location, IP-based country information, and interactions with certain links or website features.

3. Google Analytics

FlyEasy uses Google Analytics to help us understand how visitors use the website. This may include information about page views, device and browser information, general geographic information, and interactions with website features.

We also use analytics events to understand when visitors click certain Expedia referral links. These analytics help us improve the website and understand which parts of FlyEasy are useful to visitors.

Google Analytics may use cookies or similar technologies to distinguish visitors and measure website activity.

4. Cookies and Similar Technologies

FlyEasy may use cookies and similar technologies for analytics, website functionality, security, and performance.

Where required, visitors will be given choices regarding optional analytics or tracking technologies. You may also be able to control cookies through your browser settings.

5. Country Detection and Regional Expedia Links

FlyEasy may use approximate country information derived from your internet connection to direct you to an appropriate regional Expedia affiliate link.

For example, a visitor detected in Canada may be directed to a Canadian Expedia experience, while a visitor in France may be directed to a French Expedia experience.

This information is used to improve the relevance of the travel provider experience and is not used by FlyEasy to make decisions about your eligibility for products or services.

6. Contact Forms and Formspree

FlyEasy uses Formspree to process messages submitted through our Contact page.

When you submit the contact form, the information you provide may be transmitted to and stored by Formspree and delivered to FlyEasy so that we can respond to your request.

Please do not submit passwords, payment card numbers, passport information, health information, or other sensitive information through the contact form.

7. Expedia and Affiliate Links

FlyEasy contains affiliate links to Expedia and may earn a commission when a visitor uses one of these links and completes an eligible booking.

Clicking an Expedia link takes you away from FlyEasy to a website operated by Expedia or an Expedia Group company.

Once you leave FlyEasy, Expedia's own privacy policy, cookie practices, terms, payment processes, and data-handling practices apply. FlyEasy does not receive your Expedia password or payment card details simply because you use one of our affiliate links.

8. Third-Party Service Providers

FlyEasy currently relies on third-party service providers to operate parts of the website. These may include:

• Vercel for website hosting and delivery.
• Google Analytics for website analytics.
• Formspree for contact-form processing.
• Expedia as a travel affiliate and external booking provider.

These providers may process information outside Québec or Canada according to their own infrastructure and privacy practices.

9. How We Use Information

We may use information collected through FlyEasy to:

• Operate and maintain the website.
• Respond to questions and contact requests.
• Understand website traffic and usage.
• Measure interactions with affiliate links.
• Improve the website and user experience.
• Detect technical problems or abuse.
• Direct visitors to an appropriate regional travel-provider experience.
• Comply with applicable legal obligations.

10. Sale of Personal Information

FlyEasy does not sell personal information submitted through our website.

11. Retention

Personal information should only be retained for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining appropriate business records, resolving issues, and complying with legal requirements.

Third-party providers may have their own retention periods for information they process on our behalf or through their services.

12. Security

We take reasonable measures appropriate to the nature of the information we handle to protect it against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or online system can be guaranteed to be completely secure.

13. Your Privacy Rights

Depending on the laws that apply to you, you may have rights concerning your personal information, including the right to request access to or correction of information we hold about you and, where applicable, to withdraw consent.

To make a privacy request, please contact the person responsible for privacy using the information below.

14. Person Responsible for Privacy

Privacy Officer
FlyEasy

Privacy questions, access requests, correction requests, or concerns can be submitted through our Contact page.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, service providers, or legal obligations change.

When the policy is updated, the "Last updated" date at the top of this page will be revised.